Natural Critters: DND Plushie Dice Bags, Pins, & More!

Hi everyone!

Production continues however frustratingly there has been a delay in receiving our safety certification paperwork back for the Purple Kobold / Silver Fox plushies - it was expected last week so hopefully we have some more positive news to share very shortly! It was our preference to ship all the finished plushies together to minimise transport costs however where this might delay fulfilment of everything else we'll investigate alternate options and worst case shoulder the cost ourselves of shipping two lots.

On a similar note, regarding the 'EU Flat Customs Duty Introduction', we are doing a couple of test shipments this week to colleagues in the EU to check if our duty pre-payment method (via a company called Zonos) is working correctly. If possible, delivery would  still occur through your local carrier in each respective country, but this would allow us to pay the flat duties fee instead of you as the recipient; fingers crossed!

Looking forward to more updates shortly, thanks again for your support!

Fangs

Hi everyone!

Hope you've been well since our last update - apologies as in between organising the below updates we neglected to send through the photos of the Silver Fox and Purple Kobold Plushies! They're attached below and should you wish to change your pledge or complete it, just send us an email via [email protected] and we'd be happy to help!

Production
Production continues, whilst we also await documentation back for these most recent plushies in order to be able to provide worldwide product safety standards for your peace of mind (UKCA-EN71 , CE-EN71, CPC+ASTM F963+CPSIA , AS/NZS 8124). We've also over-ordered all variants noting some generous store orders and in order to provide redundancy should any issues occur with shipping and fulfilment, for which we can then provide free replacements. Where this may delay production timelines, we'll keep you updated ASAP!

Payment Issues
Regarding a couple of Backers that had payment issues with Backerkit / Pledge Manager - please send us an email via [email protected] and we can look at providing a separate invoice or similar to make sure you receive your kit! We appreciate the support and will ensure you get your items no matter what.

EU Flat Customs Duty Introduction
For our EU Backers, you may have also seen in the news that a 'Temporary €3 Flat Customs Duty' is being placed on Low‑Value Imports from early July onwards - we are currently investigating how we can potentially pre-pay this duty on our end; and worst case can look at offering reimbursement for those affected by it otherwise.

Plushie Upgrade!
In more positive news, we've also worked with our manufacture to add 'toggles' to the dice bags! The below picture and sizing is indicative but is hopefully a handy alternative instead of tying a knot in the strings each time.

 

As always, with any questions or issues reach out via [email protected] for the fastest response, and in the meantime, we hope you have a great weekend!

Fangs